Welcome to World Fire. By accessing and using our services, you agree to comply with the following terms and conditions. These Terms & Services govern the purchase, use, and maintenance of fire equipment provided by World Fire.

Since World Fire offers products and services from different brands, our Terms & Conditions (T&C) should cover the following key aspects:

General Terms for All Products & Services

These apply to all products and services regardless of the brand.

• Product Authenticity: We supply only genuine products from trusted brands.
• Pricing: Prices are subject to change without prior notice.
• Product Availability: Stock availability may vary. If a product is unavailable, we will notify you about alternatives.
• Installation & Service: Installation and maintenance services are available but may have separate charges.
• Warranty & Support: Warranties are provided as per the manufacturer’s policy.
• Liability Disclaimer: We are not responsible for damages due to improper installation or misuse.

Brand-Specific Terms

Each brand may have different policies regarding warranty, returns, support, and installation requirements.

• Warranty:
  
  • Each brand has its own warranty period and terms.
  • Customers must contact the respective brand for warranty claims.
• Returns & Replacements:
  
  • Return policies depend on the brand’s guidelines.
  • Some brands may not allow returns once installed.
• Technical Support:
  
  • Certain brands offer direct technical support.
  • For installation issues, we provide service support at additional costs.

Disclaimer & Legal Compliance

• World Fire is not responsible for non-compliance with local fire safety laws.
• Customers must ensure that products meet their regional safety standards.

1. Products & Services
World Fire supplies fire safety equipment, including but not limited to Fire Pumps, Road Runners, Mobile Extinguisher Services, Fire Cabinets, and Water Mist Systems. Our products comply with local and international fire safety standards.

2. Orders & Payments

• Orders can be placed through our website, email, or by contacting our sales team.

• Payments must be made in accordance with the agreed-upon terms and methods, including bank transfers or other approved payment options.

• World Fire reserves the right to cancel orders due to non-payment or unavailability of stock.

3. Shipping & Delivery

• We deliver across Saudi Arabia with standard shipping timelines based on location and product availability.

• Delays due to unforeseen circumstances, such as supply chain disruptions, do not make World Fire liable for any consequential damages.

• Customers are responsible for inspecting deliveries upon receipt and reporting damages or discrepancies within 48 hours.

4. Returns & Refunds

• Returns are accepted only for defective or incorrect items within 7 days of delivery.

• Products must be returned in their original condition with proof of purchase.

• Refunds or replacements will be processed after inspection and approval.

5. Warranty & Maintenance

• Fire equipment is covered under a limited warranty against manufacturing defects.

• Warranty terms vary by product; details will be provided upon purchase.

• Regular maintenance and servicing are recommended to ensure product efficiency. World Fire offers maintenance services upon request.

6. Liability & Indemnification

• World Fire is not liable for any damages or losses resulting from improper use, installation, or maintenance of fire equipment.

• Customers must follow installation and usage guidelines as per manufacturer recommendations.

• By using our products, customers agree to indemnify World Fire against any claims, damages, or legal disputes arising from misuse.

7. Compliance & Regulations

• All products comply with Saudi Arabian fire safety regulations and relevant international standards.

• Customers are responsible for ensuring compliance with local regulations when installing and using fire equipment.

8. Privacy & Confidentiality

• Customer data, including personal and transactional information, is protected under our privacy policy.

• We do not share customer information with third parties without consent, except where required by law.

9. Amendments & Modifications

• World Fire reserves the right to update these terms at any time.

• Customers will be notified of any significant changes affecting their rights or obligations.

10. Contact Information
For inquiries or support, please contact us at:

World Fire
P.O. BOX 4349 – DAMMAM 31491 – KINGDOM OF SAUDI ARABIA
Phone: +966503801547 ,+966547319924
Email: aff_est@hotmail.com
Website: https://world-fire.com